wayfinder touch screen

  • Assist customers to find what they want without staff interaction
  • Maximise your customers valuable instore time
  • Achieve better staff efficiencies to carry out key tasks
  • Develop loyalty in your customers through 'smart' store cards
  • Instant updating to dynamically present information
  • Retrieve traffic data for real time marketing experiments
  • Promote store specials, dead stock and loss leaders to attract passersby
  • Deliver full screen video attract loops
  • Maximise customer service by directing customers to what they need

The clevertouch® wayfinder has been designed for Australian retailers that are truly customer focused... especially retailers with large offerings of stocklines and large floorspaces. It actually enhances the customers shopping experience without distracting sales staff from core business tasks. A true 'win win'.

wayfinder units deliver visually stimulating attract loops featuring store specials and loss leaders. Instant updatability allows dead stock to be promoted for maximium store gain. Now your marketing can react to the everchanging circumstances instantly. Even video rich content, updated remotely and instantly from our control centre and delivered to large screens in your forecourt or entry points. Video rich technology keeps customers interested and suppliers supported with the high level promotions in-store where 95% of the buying decisions are made.

Using an intuitive large touchscreen interface, the clevertouch® wayfinder allows customers to quickly and easily identify where in each store the product they need is located.

Innovation in Customer Service

Easy to you use, intuitive, attractive and human interactive are simple descriptions of the clevertouch® wayfinder. With consumers in mind in the design phase, wayfinder represents the ultimate customer service solution. The solution can also break down language barriers, allowing customers to gain information in the language of their choice.

Achieve Labor Efficiencies

The retail industry faces the twin challenges of high employee turnover and increased labor costs. Attracting and retaining employees will become increasingly difficult. The clevertouch® wayfinder will optimise your labor investment by eliminating the need for an employee to know the location of your ever changing product lines. Now you can redeploy staff to other key areas, that enhance customer service even more.


Assured Reliability and Serviceability

To ensure the highest quality, reliability and safety, clevertouch® wayfinder kiosks undergo comprehensive environmental and compatibility testing. clevertouch® offers a stable, managed platform with components that support longer life cycles. Your network is monitored 24/7 and faults are dealt with swiftly. Software faults can be repaired remotely. Hardware faults are predicted by software analysis tools and predictive maintenance procedures employed. All this ensures your complete peace of mind and a rewarding shopping experience for your customers.

Standard Hardware Specifications

Hardware:

  • 32"/40"/42" LCD touch monitor
  • Vandal resistant, powdered coat finish cabinet
  • Stainless steel poles and spacers
  • Industrial rugged computer
  • Large access doors with security locks
  • Stereo speakers
  • Industrial power supply and power socket
  • Options:
    • IP65 industrial metal keyboard with trackball
    • 16-key number keypad
    • Smart/Magnetic card reader or swipe card reader
    • 300 million pixels webcam for live contact
    • 58mm/80mm thermal printer
    • WiFi extended range Antenna
    • VoIP, Bluetooth and other.

Network:

  • 24 months network access.
  • 99% uptime guarantee
  • 24/7 monitoring
  • 24/7 reporting (traffic per kiosk per time and date is standard)
  • 24/7 reporting (tailored to your needs)