toughtouch touch screen solution toughtouch touch screen solution

  • Work beyond your competitors working hours at no extra cost
  • Virtual stores in remote (out of store) locations to broaden your store footprint.
  • Strategically leverage your store brand to exciting new targets
  • Penetrate new locations and reach further localities
  • Attract new customers that need your products
  • Achieve higher 'out of store' sales
  • Increase customer convenience
  • Increase your market potential
  • Reinforce your presence to existing customers
  • Reduce exposure to shoplifting and shrinkage
  • Maximises stock lines whilst minimising retail showroom space.

clevertouch® toughtouch is designed to withstand years of 24/7 operation in the harshest of environmental conditions. toughtouch is vandal proof and comes in attractive designs to lure new prospects.

The clevertouch® toughtouch is the ultimate way to leverage your retail presence with opportunities such as:

  • A sporting goods retailer placing a toughtouch in a nearby football club.
  • A hardware supply company placing a toughtouch in a nearby rural supply store in a nearby smaller town
  • A domestic appliance retailer places a toughtouch in a nearby 'gated estate' common area

The toughtouch also gives customers useful tips about the use of your products. You can even tell customers about other products they will need ie. what other customers have looked at or purchased. This solution can be fitted with a ruggedised keyboard and mouse or a phone to facilitate email or voice contact between your customer at the kiosk and your store or supplier locations. A smart card reader, barcode or fingerprint reader can be fitted to broaden the reach of your store loyalty system. This is truly taking your store, to your customers. Distance is no barrier!

This new and efficient solution will excite your customers and drive up your bottom line.


Innovative Customer Service

Today's consumers require technology to be convenient, enjoyable and easy to use. The clevertouch® toughtouch provides an easy and familiar approach to deliver more products, to a larger buying audience, but without the exorbitant costs of normal retail operations. The solution also breaks down language barriers, allowing customers to gain information in the language of their choice.


An Exceptional Cross Selling and Up selling Tool

The clevertouch® toughtouch can present a multimedia matrix of up selling and cross selling opportunities, such as new products or promotions or similar products from the same or competing suppliers. By asking consumers whether they want additional items such as tools or consumables, the cross selling opportunities are incredible and the potential to improve the customers store experience is unlimited.


Assured Reliability and Serviceability

To ensure the highest quality, reliability and safety, clevertouch® toughtouch kiosks undergo comprehensive environmental and compatibility testing. clevertouch® offers a stable, managed platform with components that support longer life cycles. Your network is monitored 24/7 and faults are dealt with swiftly. Software faults can be repaired remotely. Hardware faults are predicted by software analysis tools and predictive maintenance procedures employed. All this ensures your complete peace of mind and a rewarding shopping experience for your customers.


Standard Hardware Specifications

Hardware:

  • 19" LCD touch monitor (vandal-proof 6mm tempered glass)
  • Powder coated kiosk enclosure
  • Mini rugged industrial computer
  • Stereo speakers
  • Keyboard and trackball
  • Water and dust proof for outdoor locations
  • Options:
    • Barcode reader
    • Smart card reader
    • Bluetooth
    • Fingerprint reader

Network:

  • 24 months network access.
  • 99% uptime guarantee
  • 24/7 monitoring
  • 24/7 reporting (Traffic per kiosk per time and date is standard)
  • 24/7 reporting (Tailored to your needs)