Information system Information system

  • Maximises customer service
  • Maximises sales revenue
  • Optimises labor efficiency
  • Maximise stock lines
  • Minimise retail showroom space
  • Shorten cues
  • Cross sell and upsell
  • Accurate up to date information at your customers finger tips
  • Move dead stock and store specials
  • Instant marketing information to management
  • Option of loyality system (customer cards)

This is the unit that will revolutionise your customers shopping experience, optimise your staff interactions and efficiencies and maximise your sales revenue from any retail shop front.

The clevertouch® posi is the ultimate point of purchase information delivery solution and it will revolutionise traditional retail enviroments. The kiosk can be used in a variety of ways in any store or department.

Using an intuitive touchscreen interface or barcode scanner, the clevertouch® posi allows customers to research product features and benefits. It also gives customers useful tips about the use of your products. You can even tell customers about other products they will need ie. what other customers have looked at or purchased... and all this without staff assistance.

This new and efficient solution will delight customers, improve staff customer interactions and positively impact your bottom line.


Innovative Customer Service

Today's techno savvy consumers require technology to be convenient, enjoyable and easy to use. The clevertouch® posi provides an easy and familiar approach to efficient service by improving the information delivery process whilst reducing costs. The solution also breaks down language barriers, allowing customers to gain information in the language of their choice. Loyalty cards excite customers to return more often.


An Exceptional Cross-selling and Up-selling Tool

The clevertouch® posi can present graphical up-sell opportunities, such as new products or promotions of similar products from the same or competing suppliers. By asking consumers whether they want additional items, such as application tools or consumables, the cross sell potential is immense and the customer is delighted with your store experience.


Achieve Labor Efficiencies

The retail industry faces the twin challenges of high employee turnover and increased labor costs. Attracting and retaining employees will become increasingly difficult. The clevertouch® posi will optimise your labor investment by eliminating the need for an employee to know everything about all your ever changing products. The posi will enpower your staff to articulate the features and benefits. Now you can redeploy staff to other key areas, that enhance customer service. The posi can also deliver training and motivational material to your employees. Efficient staff training... greater productivity!


Assured Reliability and Serviceability

To ensure the highest quality, reliability and safety, clevertouch® posi kiosks undergo comprehensive environmental and compatibility testing. clevertouch® offers a stable, managed platform with components that support longer life cycles. Your network is monitored 24/7 and faults are dealt with swiftly. Software faults can be repaired remotely. Hardware faults are predicted by software analysis tools and predictive maintenance procedures employed. All this ensures your complete peace of mind and a rewarding shopping experience for your customers.


Standard Hardware Specifications

Hardware:

  • 19" LCD touch monitor (vandal-proof 6mm tempered glass)
  • Powder coated kiosk enclosure
  • Mini rugged industrial computer
  • Stereo speakers
  • Options:
    • Keyboard and trackball
    • Barcode reader
    • Smart card reader
    • Bluetooth
    • Fingerprint reader
    • Printers

Network:

  • 24 months network access
  • 99% uptime guarantee
  • 24/7 monitoring
  • 24/7 reporting (Traffic per kiosk, per time and date is standard)
  • 24/7 reporting (Tailored to your needs)