
We aim to deliver all services according to the following key performance indeicators.
Design
Depending on the size specification of your network, however the aim is to develop your solution to beta-test phase within 3 months (per network).
Monthly face to face meetings with our clients are the normal during this phase.
Deployment
Depending on the size and specification of you network but usually within 3 months.
Network Monitoring
'Touch Screen' outages.
Our aim is for 99% uptime across networks
1 hour response to software failure
1 working day response to hardware failure
Usage statistics.
Reports available on any frequency in most formats.
Updates and alterations.
Depending on the nature but usually within 1 working day.
For case studies, reports & interesting facts about the usage of kiosk networks please visit our resources page
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